Business ProfileforGilford and Sons Roofing LLC

Gilford and Sons put a new roof on our house in June of 2017. This last Fall we noticed roof in back part of house was leaking. We contacted Gilford and was told the son was in hospital and someone would get back with us. Never heard anything. We called several times and left messages but no return calls. Then in January the son came out to inspect leak. It was determined that leak was from where roofing was not done properly around a satellite dish. He advised **** to turn claim into homeowners. (After speaking with insurance company, we did not file claim per insurance’s company because shingles weren’t the problem, it was the installation) The son also told **** that he would come back the next day with shingles. He did not return. **** and I have both talked to the mother on the phone multiple times, because son would not return our call, she kept telling us she would give him the message to call us back, in which he never did. The last time I spoke with the mother she said that basically there was nothing they can do because their labor was only guaranteed for 1 year. At that time, I told her we are going to file a complaint and she said she would give son message, still have not heard from or seen him. **** has removed satellite dish and has temporarily covered leak area so no leaking as of now but we are not sure if there is damage inside wall due to the paint started to bubble up. We just want this area of roof fixed and repair wall if needed.