Customer ReviewsforH and R Farms

I was very excited & planning on purchasing a listed “Friesian mare” from Erin Hagan at H and R Farms. When looking closely at the listing pictures & video, it was a bay colored horse ~ very pretty & I was still wanting to come try w/intention to buy for our Friesian farm in TN. When asking what else she was crossed with, Erin Hagan personally snapped at me & was VERY rude, yelling at me stating if I think I know more about her horses then she does, then we are not welcome at her barn! *At TGL Farms we have loved being in the purebred Friesian world for years (FHANA) importing 6 Ster & Sport-elite champions from Holland as well as some breeding & I was only CURIOUS as to what else she was crossed with, since we would want to know if we ever did decided to breed this bay mare. Purebred Friesians are ?? black, no questions, so this is in fact a “cross” which was fine for what we were wanting, BUT I was merely asking if she knew the rest of the horses lineage & she proceeded to continue to be quite nasty on the phone. When also trying to ask is there were any health issues or problems w/the particular horse, she continued to yell “look at the video it’s on the site!” I asked because I saw a few heavy, harness marks on both sides in the listed pictures on the mares hind quarters and it’s a normal question for any potential buyer to ask. In no way would I feel comfortable purchasing from her, honest people don’t react the way she did & also are willing to answer questions ie “is she used to being in the stall or pastured?” Response: “How should I know, we have 100’s of horses!” I’m thankful that I saw the other “bad” reviews on here which only solidified what kind of business she runs. Hopefully by posting our review, based on our experience with Erin, we will help someone else be more aware of what they might be stepping into before they try & purchase from this business. - TN

This lady was extremely insulting telling us that the horse advertised was not the breed we had advertised, when asked is she was stalled or pastured she was told both as we move them around in and out of the barn, not the answer she stated. She has called and texted on numerous occasions and asked the same questions over and over. The way she acted on the phone we were not interested in selling her as horse.

H and R were fantastic! Erin was attentive and very kind. You can tell right away, she loves all her animals and knows what she is doing. I highly recommend these folks. Thanks Pete

Hello Pete, thank you so much for the review. I do love all the horses and hope to find them new homes where they will fit their new owners needs. Thanks again for the review.

I purchased a QH gelding from H&R Farms about 3 weeks ago now. We called and talked with Erin multiple times before making the trip to their farm, we ultimately decided on two that were online that we were interested in looking at, and when we got there Erin was more than happy to show us them plus more that she thought would best suit us. Erin was honest with us about each horse and really helped to match us up with a horse that suited our abilities and skills, we decided on a horse that she pulled for us that had not been listed online. We got him home and he has proven to be everything that Erin claimed him to be and more. - MM, Ohio

Thank you so much for the review. I hope you are enjoying your new horse as much as I did! It was so nice meeting you.

These people are horse traders who frequently misrepresent the horses they sell. Read the complaints filed against them with BBB. Selling horses that are supposed to be "husband safe" and well trained when they are not, is fraudulent and it is also extremely dangerous. Furthermore, they are rude and unresponsive if there is a problem. Buyer Beware. Do not buy a horse from these people. Zero stars would be more appropriate!

Yes, we are horse traders. We have a website that lets people know that at www.handrhorses.com We do not try to misrepresent any horse that we sell.

I purchased a mare from H and R farms, through an auction in bowie after seeing her being listed for sale in Clarion Pennsylvania. I was so scared I was going to get a fire-breathing dragon being a first-time horse owner, and purchasing her from an auction (something my trainer told me NOT to do) It was the best decision I have ever made. I've had my mare home for a little over a week and she is exactly as described in her for sale ad, and rides amazingly as seen in her youtube video. After I purchased her I started checking into her owners and these guys had a luke warm reputation but after getting my girl home I really think its because they move hundreds if not thousands of horses a year and a few people they sell to are pissed or just inexperienced. Not saying that I am the most experienced (far from it) but what I saw online, matched her when I got home and as a business owner, I appreciate that level of transparency.

Thank you so much for the kind words. It's nice to know some people out there are still living in reality in terms of the level of experience needed to be horse owner.