ComplaintsforEsther and Esther
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Complaint Details
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Initial Complaint
08/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had ordered 7 custom nursing sweatshirts and only received 1. Then Esther proceeded to say the shirts were at her grandma Esther’s, then it was I wouldn’t be receiving any shirts or a refund. I want my money or what I purchased!Initial Complaint
04/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a shirt from this business on 1/29/22. After a couple of weeks had passed, I inquired about when my shirt would arrive. She responded that it had been shipped a few days after ordering and should be there. It wasn't until then that I was provided a tracking number. I gave it a few more weeks & then contacted **** myself since the business would not. They responded that the package either got lost or had never actually been shipped. I took my concerns back to the company thinking that shipping protection would have been provided since I paid for shipping as well. She responded that it was not her fault and was out of her control. After exchanging a few more messages, she said she would ship out another shirt asap. It is now 4/26/22 & I have received nothing after paying $50 to this business. Screenshots of the exchange will be provided. Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.