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Complaint Details
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Initial Complaint
01/18/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I bought a trailer off them November 17th, 2021 (total cost well over $8000) and I was told to get with them if I had issues with my trailer. I've done everything short of begging them for help with warrantying some stuff out with no reply. Don't offer to help with the issues on my trailer if you aren't going to follow through. If you feel good enough about the product you sell and agree to stand behind it please stand behind it. Pictured below are screenshots between the owner and I where as you can see I have been more than patient with them. This brand new trailer is falling apart fast and I feel as if I should be reimbursed something, offered a replacement trailer, or equivalent.Business response
03/08/2022
The issue has been resolved with our customer.
*****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.