Business ProfileforMako Appliance And Mattress

-Bought refrigerator on march 11 2024 -Scheduled for delivery on march 12th -March 12 showed up to wrong address - Rescheduled Thursday march 14th they didn’t show up until 7pm that night -wanted to take the fridge apart to make it was on them moving it up the stairs. -didn’t have the correct tools, so I loaned them my tools to do their job. -go the fridge where it was supposed to go they couldn’t figure out how to put it back. So they said a tech would be out to fix everything. They left my house at about 9:30pm - waited a week for a call back, nothing so I called and asked, they had the tech come out to my house. - he tried to put the doors , said they work. I looked at it, and said nope you’re going to run the bottom drawer and besides the bracket that holds the door was bent because he installed t wrong. - so he said he would come back with a different door and different bracket for my sliding drawer. A week goes by he gets a different door and was able to put that one on correctly. But the brackets he brought for the bottom was wrong so he had to order a new ones. -finally after calling them was able to get the tech back out and put the sliding door on. Got all the doors working correctly -after a couple days noticed the top ice maker wasn’t working. So I make a call, talk to ***** he calls warranty -***** says the tech will be here this day he never even shows or calls -call ***** he makes another appointment says they would be there at 430 he didn’t call me until 630 I was not home. Had to leave. Said we would schedule a new appointment -get new appointment scheduled, tech works on ice maker, says he put new part in, waited 2 days still not working. -call ***** on 5/8 or 5/9 says he will contact warranty and have them call me never got a call -call ***** today may 14th and he says the need to come pick it back up and work on it. - I want a refund been over 2 months now and refrigerator hasn’t worked correctly since buying it.