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Find a Location

GorillaShine Detailing Co. has 1 locations, listed below.

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    Business ProfileforGorillaShine Detailing Co.

    Auto Detailing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    621 Winchester Rd Ste A, Lexington, KY 40505-3735
    BBB File Opened:
    11/16/2007
    Years in Business:
    19
    Business Started:
    6/10/2005
    Alternate Business Name
    • Gorilla Shine
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Chris Olsen, Owner
    Contact Information

    Principal

    • Mr. Chris Olsen, Owner

    Customer Contact

    • Mr. Chris Olsen, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    They damaged my car detailing it by knocking the speaker out. They claimed it was "fragile" and that's why it happened. First, it's only 4 years old so nothing is that work out. Second, it is a *** and all **** are somewhat fragile. That's why someone who deals with cars on a daily basis should know to be careful with them. I still decided to give them a second chance and go back there for some minor paint repair and exterior detailing. I called the **** then went to turn in my keys. The owner was there and told me he didn't have time to address all of the paint issues. I went ahead and left the keys with him. While waiting for the **** I thought about it again and realized that I didn't want to pay for 2 **** rides twice to do a simple job so I asked for my keys back. The owner then became verbally abusive, heckling me and being nasty to me. I didn't know it was the owner at the time so I called back to speak with the manager. As she was apologizing the owner came in and started heckling me again, calling me a "class act," etc. I am asking for a refund for the **** I unnecessarily paid for and for him to pay a body shop to fix the speaker they broke and fix the paint that I cleared my work schedule to have fixed today.
    Read More

    Customer Reviews

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