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Find a Location

Marshall Lifestyle Medicine has 1 locations, listed below.

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    Business ProfileforMarshall Lifestyle Medicine

    Health Care

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2251 War Admiral Way STE 125, Lexington, KY 40509-2546
    BBB File Opened:
    1/18/2022
    Years in Business:
    8
    Business Started:
    12/15/2015
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Cathy Dunn, Office Coordinator
    Contact Information

    Principal

    • Cathy Dunn, Office Coordinator

    Customer Contact

    • Cathy Dunn, Office Coordinator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/14/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was going to this lifestyle clinic to better my life as a man, I was getting testosterone shots as well as other shots I did from home and taking pills with other supplements. I had been asking for month starting in July to speak with the doctor about having issues with the medication and shots. I was having horrible headaches and stomach issues while taking these shots along with one more medical issue I'd like to not disclose. I had repeatedly been asking to speak to the doctor which is suppose to be the process if I ask and yet the female assistants or nurses did not set up to happen. They have it on the charts of my issues and then I talked to billing with other people within the business for me to stop my contract and payment and was told to try billing and wait so I did so. I had called numerous of times and even sent some emails to them no response. Finally I called over and over showed up in person and also spoke with a few people. After all that 2 months later I called again and the same women who told me to contact all the other people was able to assist me at this time which was odd since she could have before. I told her my situation and also that I'd be moving in which I did not move and that it was all about how it makes me feel so I can not keep doing this treatment she finally in September stopped payment and would not refund for previous months even though I had not been going in and had not been receiving my medication via ******** services from Florida as before. I had paid a total of $432 for two months and did not receive any refund any medicine for which I paid for it services. The women was highly rude and the doctor avoided trying to contact me by phone when I had been asking for months. I know the medicine was the issue due to I did stop taking it for a week and the headaches and stomach issues went away then I started back on it and the same results again, (headaches and stomach issues). I would like a full refund please.
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