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ComplaintsforClean Slate Painting And Home Improvement, LLC
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Complaint Details
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Initial Complaint
04/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company was hired to do several home improvement services around my home. **** ****** is the owner of this business. He has not completed work he was paid to do. He has been avoiding finishing the work and has been paid close to full amount. He has messed up several times using interior paints outside, not prepping surfaces correctly for paint to hold and he has knowingly chipped off tons of lead paint from my porch into my garden when I specifically told him not to. He said he would keep it contained and handle it properly. He has not cleaned it up after he said he would. It is now permanently in my soil. It's been 6 weeks since he started work that should've taken a week or two to complete. He's had several excuses not to come back to work on parts of the project multiple times through this period (flat tires a few times, wipers not working, family death, workers not showing up, other job sites needing attention etc.) I expected I was just hiring him but he kept putting rehab drug addicts on projects that just screwed everything up. He has cut corners mixing paints that are for different applications to stretch the paint. His workers have ruined new locks I purchased. He did a patch job that ended up failing and there's a bigger hole in my porch than what was there before due to not repairing it correctly. I have read receipts from text messages that he does not respond to at all. He's done maybe 20% of the work correctly so far. He said he would supply all the materials for the job included in the price but has cut corners using products that don't work. He says he is licensed and insured with 37 years experience, but I have no hard evidence of that.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.