ComplaintsforSlone Heating and Cooling
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Complaint Details
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Initial Complaint
08/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company was contracted through a home warranty company to fix an HVAC issue. They claimed I needed a whole new HVAC system. Upon installing the new system, a water leak was discovered on the ceiling below, after investigation, the leak was coming from condensation from the unit. The company claimed they might have fixed the issue by insulating a line. Unsatisfied with that, I hired a reputable HVAC company to inspect the install who found numerous defects in the installation that would ultimately cause multiple problems down the line. The company has not returned repeated calls and texts to discuss a remedy.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.