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Find a Location

Hyde Automotive has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hyde Automotive

      698 S Laurel Rd London, KY 40744-8302

    • Hyde Automotive

      PO Box 628 London, KY 40743-0628

    Business ProfileforHyde Automotive

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hyde Automotive has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hyde Automotive

        698 S Laurel Rd London, KY 40744-8302

      • Hyde Automotive

        PO Box 628 London, KY 40743-0628

      Location of This Business
      698 S Laurel Rd, London, KY 40744-8302
      BBB File Opened:
      3/8/2005
      Years in Business:
      33
      Business Started:
      1/1/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Jerry Howard, General Manager
      Contact Information

      Principal

      • Mr. Jerry Howard, General Manager

      Customer Contact

      • Mr. Jessie M Williams, Secretary/Treasurer
      • Mr. Jerry Howard, General Manager
      • Ms. Etta Faye Jackson, Business Manager
      Additional Contact Information

      Fax Numbers

      • (606) 864-3581
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a 2005 **** ***** from Tincher ******** in London, KY on Jan 31, 2022 from a salesman named **** ********* I paid cash for the vehicle and drove it home, after the second time driving the truck I changed the oil so that I would know when it was changed and could keep it changed regularly. When i changed the oil to **** specs for that truck and started it up again I could here a chatter in the motor that was not there before. I spoke to several different people about this and they said that these trucks had a common problem with the timing system that causes the cam phasers to go out on one side. What it boils down to is I have to have the timing system redone. Timing chains, timing chain tensioners, cam phasers, chain guides, and possibly the roller followers for the valves will all have to be replaced and this all happened within a couple weeks of purchasing the vehicle. I called Tincher ******** on Feb 23, 2022 I believe and spoke with the salesman that I purchased the vechile from and he pretty much told me that I was out of luck because I didn't pruchase a warranty for the vehicle. I told him that KY had a lemon law that protects people from this type of thing and he said that was only if it was a new vehicle and because the one I purchased was almost 18 years old no place of business would cover a vehicle of that age and with over 100,000 miles on it. I told him that was a *** way to do someone that is looking to have to pay out almost $2,000 or more for parts and labor to get this fixed. Also I might add, when the oil was changed it was over filled. This was done, in my opinion, and several others to hide the chatter from the motor. Whether Tincher did this or not I cannot say or prove, but I will say someone added either more oil or a ***** treatment to this truck to quieten the noise. I'm just trying to get my truck fixed so that I can use it. It has been parked for the last couple weeks because no service company can get me in right now.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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