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          RV Parts Country has 1 locations, listed below.

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            Business ProfileRV Parts Country

            RV Parts

            Additional business information

            Additional Info:
            Neal and Brian Deaton are also the owners of Big Daddy RVs. A separate BBB Business Profile for Big Daddy RVs can be found at https://www.bbb.org/us/ky/london/profile/rv-dealers/big-daddy-rvs-0392-90006118
            See all additional business information

            Contact Information

            615 Keavy Rd

            London, KY 40744

            Visit Website
            Email this Business
            (606) 864-2598

            Customer Reviews

            2.29/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            46 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            615 Keavy Rd, London, KY 40744
            Email this Business
            BBB File Opened:
            7/27/2020
            Years in Business:
            16
            Business Started:
            5/1/2008
            Alternate Business Name
            • Camper Parts World
            Business Management
            • Mr. Neal Deaton, Owner
            Contact Information

            Principal

            • Mr. Neal Deaton, Owner

            Customer Contact

            • Mr. Neal Deaton, Owner
            • Mr. Brian Deaton, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            46 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/31/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Ordered roof A/C for 5th Wheel camper, 7/25/2024. Paid local dealer to remove the old unit and prepare for a new unit. New unit, Dometic Freshjet 3 Series delivered 7/31/24 at approximately 10:20 am by UPS. Upon opening the shipping container, it was apparent that the unit was severely damaged and unable to be mounted. Paid to have the old unit put back in place, for weather protection. Tried to contact RV Parts Country at *********** which is simply a recording. Went on like and sent pictures and description of the damage and asked for assistance ASAP. Nothing yet!
            Read More
            Read 45 More Complaints

            Customer Reviews

            28 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            RIck T

            08/26/2024

            I can’t really comment on the Weight Distribution Hitch since I just picked it up at the UPS sorting facility an hour away from my home. RV Parts put the wrong street number on the shipping label which I understand can happen….that really isn’t my beef with them. Communicating with them is next to impossible. No one ever picks up the phone….only a recording. Three days of going back and forth via emails with response time from them approximately 24 hours delayed. I tried to work with UPS to modify the shipping address but they would only allow the shipper (RV Parts) to make the change. I requested that they contact UPS to correct the street address and their response was “have you called UPS to change your address?” They never did reach out to UPS to correct the street address. Before I ordered the part, they confirmed that it was in stock and it took them 3 business days before they shipped it out. So much for next business day shipping. They indicated that they don’t have customer service available via telephone since they don’t want customers to have long wait times….apparently they must have quite a few customer service requests!

            RV Parts Country Response

            09/04/2024

            Hello, Looking at the communication history with this order, UPS claims that you had an incorrect street address for this shipment, however this was corrected and your order was delivered and signed by you TIMMERMaN on Monday, August 26 at 1:59 P.M This can be shown under the tracking number 1Z1A3E580319387384
            Read 27 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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            BBB Reports On

            BBB reports on known marketplace practices.

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