Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Pool Daddy's has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePool Daddy's

            Swimming Pools

            Contact Information

            66 Sunny Brook Cir

            London, KY 40744-7521

            Visit Website
            Email this Business
            (606) 280-7670

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            66 Sunny Brook Cir, London, KY 40744-7521
            Email this Business
            BBB File Opened:
            6/18/2020
            Years in Business:
            5
            Business Started:
            3/5/2019
            Business Management
            • Ms. Deanna Fuston, Co-Owner
            • Ms. Brittany Thornton, Manager
            Contact Information

            Principal

            • Ms. Deanna Fuston, Co-Owner

            Customer Contact

            • Mr. Daniel Fuston, Owner
            • Ms. Deanna Fuston, Co-Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We bought a pool from Pool Daddy's located byt their website in Corbin ky. In March of 2022. That wasn't installed until july of 2022. The pool hasn't been up a year. And wasn't correctly put together and they refuse to fix it saying it's damage we caused by having stairs floating on the side. Then said it was because a child got in the pool. No one has yet to get into he pool because until November when we bought the replacement part the filter didn't work. Md the drop down deck wasnt installed until july 29th 2022. They refuse to come fix what they didn't put together right in the first place and blocked our numbers from calling their business. We just want them to fix our pool so we may use it this summer. We've wasted hundreds of dollars on water and even more in chemicals for nothing. If they will not fix it or replace it we would like for them to come get their stuff and refund us our money in full.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Connie K

            09/08/2021

            The sev rep was very helpful for me as I work odd hrs and came in when the store was closed got the contract written up and was out the door rather quickly. Impressed. When the installers arrived all three were professional polite and held very good and positive work ethics. So far the install is going very well no hi cups yet. I'm pleased and would recommend Riptides pool and spas to folks in the area looking to buy without feeling pushed or hurried and deal with honest reps who will be here in the spring or fall weather your opening or closing for the season.

            Pool Daddy's Response

            09/09/2021

            Connie,
            Thank you very much for your kind review. We are happy you are satisfied with our employees and their work. Thank you again for choosing Riptides!!

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.