ComplaintsforGerman Import Service
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Complaint Details
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Initial Complaint
03/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car in to fix an oil leak in November of 2021 and I was charged $1,500 for the repair, when I was initially quoted $840. Since taking the car in, the owner *****, stated his mechanic accidentally broke off a fuel pump component, then after three months of him having my vehicle he tells me they accidentally put the fuel lines on backwards. He is unable to start the vehicle, then says it's now a starter issue. After a few more weeks, he says it's not the starter and cannot the repair the issue. My vehicle has never had any issues with starting. This was supposed to be a simple oil leak repair, and now I'm $1,500 less without a working vehicle. His ultimate response was ..."I don't know what to tell you."
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.