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Additional Information

Not BBB accredited

Additional Information for Earth Circle Creations, LLC

View full profile
Location of This Business
9462 Brownsboro Road #148, Louisville, KY 40241
BBB File Opened:
4/16/2013
Years in Business:
18
Business Started:
10/1/2006
Business Started Locally:
10/1/2006
Business Incorporated:
3/12/2009
Type of Entity:
Limited Liability Company (LLC)
Business Management
  • Mr. Bill Schook, Owner
Contact Information

Principal

  • Mr. Bill Schook, Owner

Customer Contact

  • Mr. Bill Schook, Owner
Serving Area
  • Jefferson County, KY
Products and Services
Herbs, Herbal Tincture, Herbal Salve, Salt Lamp, Ear Candle, Herbal Soap, Smudging Supply
Payment Methods
  • Cash, Check and Credit Cards
Refund and Exchange Policy
  • If you are unsatisfied with your purchase for any reason, you may contact the company within 10 days of receipt for exchange or store credit upon approval, minus shipping and handling. There may be a 10% restocking fee
    applied to your return. You will be informed of any restocking fee when you receive your return approval.

    For safety reasons, the business cannot accept returns of loose or bulk herbs, soaps or bottles with broken safety seals.

    My item was broken and everything leaked, what do I do?

    attempt to pack shipment as securely as they can to insure against breakage, there may unforeseeable problems in shipping the business cannot predict and the end result is your item has been damaged or broken.

    If your item is damaged during shipping, please notify the business using the on Earth Circle Creations.com indicating that your order has been damaged or broken during shipping. We will arrange with you to ship your damaged item back to us for inspection and upon receipt, will ship you a replacement item ASAP. Please pack your item in a box with the same care with which it was shipped to you. Items that were not damaged by the shipper will be returned to you with no credit given. Can not reimburse shipping charges on most returned items; shipping costs are kept as low as possible to cover the cost of processing, packing and shipping orders, so once an order is shipped the shipping and handling fee has been absorbed.

    Once your return is authorized, please pack your item in a padded envelope or box with the same care with which it was shipped to you. Items not received in resalable condition that were not damaged by the shipper will be returned to you with no credit given.
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Business Categories
Herbs

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