ComplaintsforDoug Jones Home Improvement Co.
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
March of 2023 I had ***** ***** give an quote to replace my ext. shutters. He said it would be about 6 weeks to come do the job. I didn't hear anything from them, so I called in October to find out why they haven't done the job. They said it was a mistake on their part. A week later ***** called and said they would be here in 2 days. The installers came, but had the wrong shutters. I didn't hear anything for a few days. So I called them again. They told me it would be another 6 weeks. I regret hiring them to do this job. I would warn people to not use their services. It's been 7 months and I'm still waiting!?Customer response
12/07/2023
Better Business Bureau:
The business resolved the complaint.
Sincerely,
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Contact Information
5221 Dixie Hwy
Louisville, KY 40216-1758
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.