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Complaint Details
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Initial Complaint
11/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On September 22 after questioning the business owner of the validity of the tour she became upset, cursed at me, sent awful text messages, and called me yelling and screaming and said I didn't deserve to have the tour and canceled our trip. However never returned our money. We were fine with continuing with the tour as she had assigned us to a driver named ***** (though she never said she was booking us with another driver) However they never showed up and she canceled our tour at 11pm at night when the pick up was at 8-9am.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.