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Find a Location

First Fidelity Mortgage Inc has 1 locations, listed below.

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    Business ProfileforFirst Fidelity Mortgage Inc

    Mortgage Broker
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/2009

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    First Fidelity Mortgage, Inc is an award-winning mortgage broker based in Louisville, KY, with over 50 years of combined experience. Whether you are a first-time homebuyer, shopping for your forever dream home, or looking to refinance, the mortgage process will be fast and easy when you work with us. We offer some of the lowest interest rates and closing costs, as well as a wide variety of loan programs to meet your specific needs. With over a hundred 5-Star Google reviews, you can be assured your mortgage transaction is in good hands.

    Products & Services

    Loan Types - Purchase or Refinance, Loan Programs - Conventional, Jumbo, FHA, VA and USDA, Loan Terms - 5 to 30 years

    Business Details

    Location of This Business
    13117 Eastpoint Park Blvd, Ste A, Louisville, KY 40223
    BBB File Opened:
    10/9/2009
    Years in Business:
    12
    Business Started:
    5/30/2012
    Business Started Locally:
    5/30/2012
    Business Incorporated:
    5/30/2012
    Accredited Since:
    10/22/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MC72323 for this business, issued by Kentucky Department of Financial Institutions

    These agencies may include:

    Kentucky Department of Financial Institutions

    1025 Capitol Center Drive, Suite 200

    Frankfort KY 40601

    (502) 573-3390

    Fax: (502) 5730086

    http://www.kfi.ky.gov/

    BBB records show a license number of MB 84774 for this business, issued by Kentucky Department of Financial Institutions

    These agencies may include:

    Kentucky Department of Financial Institutions

    1025 Capitol Center Drive, Suite 200

    Frankfort KY 40601

    (502) 573-3390

    Fax: (502) 5730086

    http://www.kfi.ky.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Matthew Ansert, President
    • Mr. David Setters, Vice President
    • Mr. Michael Hurt, Vice President
    Contact Information

    Principal

    • Mr. Matthew Ansert, President
    • Mr. David Setters, Vice President

    Customer Contact

    • Mr. Matthew Ansert, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lindsay W

    5 stars

    06/20/2023

    David has handled many transactions for us over the years and we know each time that our loan will move quickly and smoothly in his hands. He is prompt, kind, and an expert in his business. He goes above and beyond to explain and execute the loan process! Thank you David!

    First Fidelity Mortgage Inc Response

    06/22/2023

    Thank you for the kind words and the continued trust to serve you on your home loan needs.

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

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