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Find a Location

Alani Nutrition LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlani Nutrition LLC

    Beverage
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    Louisville, KY 40223-4199
    BBB File Opened:
    6/27/2019
    Years in Business:
    7
    Business Started:
    3/14/2017
    Business Started Locally:
    3/14/2017
    Business Incorporated:
    3/14/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Trey Steiger, Member
    • Mr. Max Clemons, Owner
    • Ms. Alaina Donley, Customer Service Strategist
    Contact Information

    Principal

    • Mr. Trey Steiger, Member

    Customer Contact

    • Ms. Alaina Donley, Customer Service Strategist

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On Monday June 24th I purchased the cosmic stardust energy stick drink mix. Every time I mix the powder with a water bottle it always taste sour. I tried it with a full bottle and with half a bottle and it tasted the same. There seems to be an ingredient missing in the batch. I love Alani, but I’m so disappointed.
    Read More

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah F

    1 star

    02/06/2024

    I feel bad for the people who order from this company without knowing how genuinely terrible the “owners” of this company are (even though Congo Brands owns the company not Katy or Hayden). Hayden has a domestic violence criminal record, and spends all day every day whining about life and what other people do with their lives, along with conspiracy theories. They flash their wealth and then whine about “mah freedoms” online. Sorry, why would anyone want to support people like this?? I was a big customer for a couple years, but they both became completely insufferable. Not to mention I was also scammed by their “customer appreciation sale” a while back where they conveniently left out the free item we were promised. I wasn’t even notified it wouldn’t be in my order, and when I contacted customer service, they said nothing could be done. They also pretend their energy drinks are so much better for you than any other brands when that’s not even close to true. They use crappy ingredients, and they know it. This whole brand is just a huge money grab for people who brag about their wealth and how is peasants are just lazy and know nothing about how the real world works. Barf.

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