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Find a Location

Louisville Axolotls has 1 locations, listed below.

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    Business ProfileforLouisville Axolotls

    Pets
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/6/2024

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Pet Breeder, Aquatic Pet Shop, Aquatic Pets, Pet Services, Pet Shop, Axolotls Breeder

    Business Details

    Location of This Business
    On File With BBB, Louisville, KY 40219
    BBB File Opened:
    3/25/2024
    Years in Business:
    3
    Business Started:
    1/19/2021
    Business Started Locally:
    1/19/2021
    Accredited Since:
    5/6/2024
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mrs. Kendra Ray, Owner
    Contact Information

    Principal

    • Mrs. Kendra Ray, Owner

    Customer Contact

    • Mrs. Kendra Ray, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gianna P

    1 star

    05/19/2024

    She will sell you an axolotl, take your money then never “have time” to reply. She’ll blame it on different things, but it’s been brought to many breeders attention she is just money hungry. She also doesn’t inform you of het/lineage- even if asked. Then I was blocked. Which is very suspicious. Buyer beware

    Louisville Axolotls Response

    05/20/2024

    Gianna, All of your concerns were addressed appropriately in our last conversation on Facebook before you blocked me on April 5th. All messages from you were responded to within hours. Aside from one instance and that took 36 hours. That's was when I was in the middle of a family emergency, sever weather, and having a sick child. All of which was relayed to you. I am apart of a massive breeders collective with over 40 breeders across the United States. I have asked them if you brought up anything in regard to the axolotl, or my business practices. No one was contacted by you or had even heard of you. These are some of the best breeders in the USA. They also reminded me that the $55 you spent on "Nubby" was unfair to me. I lost money on that axolotl. Any legit breeder will agree. The cost of food and care for an axolotl for four months exceeds $55. Nubby was sold as a discounted axolotl. The post was on December 19th, 2023 for anyone curious. Being discounted for the reasons he was discounted for makes Nubby a pet only axolotl. Pet only axolotls should never be bred. Therefore linage and hets will not be provided. That is an ethical practice that every legit breeder follows. This was explained to you on two separate occasions, As far as blocking you, as I stated above you blocked me. Therefore every issue in this review is invalid. I tried working things out with you on Facebook but you couldn't be patient and kind while I was in the middle of chaos. You reached out to other customers who left positive reviews trying to turn them against me. You obviously are still watching my page in some way because you made this review was made shortly after I made a post about being BBB accredited. Again I wish you the best of luck and thank you for loving sweet Nubby.

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