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Find a Location

Jeff Foster Plumbing, LLC has 1 locations, listed below.

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    Business ProfileforJeff Foster Plumbing, LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/30/2023

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jeff Foster Plumbing is a licensed plumbing company providing residential & commercial plumbing service & installations, drain cleaning and plumbing products.

    Business Details

    Location of This Business
    3606 Tarragon Rd, Louisville, KY 40219-1067
    BBB File Opened:
    4/13/1999
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    6/7/2017
    Accredited Since:
    5/30/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jeff Foster, Owner/Manager
    • Mrs. Cynthia Foster, Owner/Member
    Contact Information

    Principal

    • Mr. Jeff Foster, Owner/Manager

    Customer Contact

    • Mr. Jeff Foster, Owner/Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On August 21st 2022 we had a water leak in our finished basement ceiling , my home warranty company hired Jeff Foster Plumbing to fix a leak I had in my house, there was water leaking into the finished basement ceiling, the plumber and his helper came out and finally located where the leak was coming from. they had to cut a few holes to locate the source of the leak, I have no issues with the two plumbers, they were very helpful. The issue I have is with the office manager, she will never answer the office phone and only uses texts when she wants too. They reported that the plumber only made one small home to my warranty company when it was 5 holes , and one being rather large one. For the past 3 weeks my warranty company has tried to contact Jeff Fosters to verify how many holes were made but no one will answer the phones and the voice mail is full. When I finally got a hold of the office manager on October 3rd 2002 and explained to her that they reported the wrong amount of holes she stated that ‘If I could do a better job then come on” so I still have five holes in my house from their plumbers and no end in sight.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara S

    5 stars

    04/16/2024

    I don't usually write reviews, but after seeing this low rating I feel I need to give my opinion. My home warranty dispatched Jeff Foster plumbing. Sam and his apprentice Nate came out to the house the SAME DAY to assess the multiple plumbing issues I was experiencing. After diagnostics and formulating a repair plan, they have kept me informed and have been attentive to my needs. Sam made a follow-up call on Sunday just to ensure that I still had hot water after a temporary fix and a part order. Both Sam and Nate have been professional, kind, respectful to me, my family and my home. Sam made the comment last night after running into an unexpected issue, "Don't worry about it, there's nothing I can't fix." and I absolutely believe him! Sam is empathetic and working on cost-saving measures for items I need outside of my warranty coverage. I would highly recommend Jeff Foster Plumbing and I intend to use them in the future outside of my home warranty for any plumbing issues that I may require at my home or place of business.

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

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