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Find a Location

Sundek All Concrete Resurfacing, Inc. has 1 locations, listed below.

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    Business ProfileforSundek All Concrete Resurfacing, Inc.

    Protective Coatings

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10125 Production Court, Louisville, KY 40299
    BBB File Opened:
    4/1/1986
    Years in Business:
    40
    Business Started:
    8/1/1984
    Business Incorporated:
    8/1/1984
    Type of Entity:
    Corporation
    Alternate Business Name
    • All Concrete Resurfacing ,Inc.
    Business Management
    • Mr. Charles Plunk, President
    • Mr. Mark Stambaugh, Vice President
    • Mrs. Deidre Dann, Customer Service Manager/Operations Manager
    Contact Information

    Principal

    • Mr. Charles Plunk, President
    • Mr. Mark Stambaugh, Vice President
    Additional Contact Information

    Fax Numbers

    • (502) 241-2080
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    **** ****** came out to my house and measured my deck to have repairs done to it. It was originally installed by them approximately five years ago. They attempted to set up an appointment to come out and do repairs during the pandemic and I was waiting to hear back from the insurance company so I asked them to postpone it for a month or two. That was my mistake because I never heard back from them, I have made multiple calls and sent a few emails and it was only when I sent the most recent email and voicemail asking them if they’re not going to call me at least give me my money back, and apparently that’s what they wanted to do because immediately the very next day, they called me back to tell me that they were going to refund my money. So now I have a proprietary product that is only install buy this one contractor in this region and they’re refusing to come out and do the work for whatever the reason is I don’t know because they will not call me.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Rhonda W

    1 star

    07/05/2022

    I recently had Sundeck applied to my pool deck I had it about 7 years ago and loved it! But this time as been a night mare! The workmanship was the worst I have ever seen! They Actually painted my skimmer lid shut! After they painted it for a second time due to the shooting job the first time , they walked around the whole pool and made black marks in the paint from there boots! They painted the separation spaces! After 4 days, I assumed that it was dry, but it wasn’t. The paint was all missed up from the patio furniture. I am so upset! Please do t use this company based in Kentucky! They are a joke!

    Local BBB

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