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            Business ProfileMellwood Arts & Entertainment Center

            Real Estate Development

            Contact Information

            1860 Mellwood Avenue

            Louisville, KY 40206

            Visit Website
            (502) 895-3650

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1860 Mellwood Avenue, Louisville, KY 40206
            BBB File Opened:
            9/22/2005
            Years in Business:
            20
            Business Started:
            9/3/2003
            Type of Entity:
            Corporation
            Alternate Business Name
            • 1860 Mellwood, LLC
            Business Management
            • Mr. John Clark, Owner
            Contact Information

            Principal

            • Mr. John Clark, Owner

            Customer Contact

            • Mr. John Clark, Owner
            Additional Contact Information

            Fax Numbers

            • (502) 895-3680
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            On 2-3-24 we used Mellwood Arts Studio as our venue for our wedding. During the reception in the Van Goh Room we experienced multiple mice during the reception. During which multiple guesses came to report the issue. They also were found to be eating desserts stored under the dessert table. Which had to be thrown away due to then food safety issues. Several other issues such as cleanliness of dressing rooms, what is believed to be puke on a chair in the bridal suite, kitchen refrigerator not working, and freezer cleanliness. After speaking with site management it was agreed upon for a refund of 1000 to cover the wasted food and embarrassment caused by the situation. After 2 weeks of waiting and no refund we contacted site management again. During which Mellwood management expressed they would only be refunding 700 dollars. And that we had not agreed on 1000 but only said they would "work" for trying to get 1000.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joe W

            01/23/2023

            This business has unethical business practices. They can and will cancel your event booking at anytime. They canceled our wedding event in order to book a larger revenue producing event. This was done nearly two months after we signed a contract with them. They called and said that our room was already booked and that the previous booking was "forgotten". Not likely to say the least. This cancellation left us without a venue for our wedding and sent us scrambling for a new venue. We lost 2 months and many of the venues we were previously considering booked with other events. Read any contracts with them carefully because their rental agreement is VERY one sided and gives them the option of canceling you right up to the day of your event by simply refunding any deposit that you have given them. If they get a better deal....they will leave you hanging.
            Read 2 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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