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ComplaintsforAllgeier Air
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
see Attached documentBusiness response
01/10/2024
Allgeier Air has proudly served our community for an impressive 29 years, and our enduring accreditation with the Better Business Bureau for over 11 years reflects our commitment to excellence.
We genuinely regret any inconvenience caused by the minor installation issues you experienced. We acknowledge that these concerns were promptly addressed, and the system has been functioning without any known issues for over a year and a half. It's worth noting that a permit was pulled for this job under Permit #**************
In recognition of the inconvenience you've faced on a couple of occasions, we would like to extend a gesture of goodwill. We understand the value of your satisfaction, and we are prepared to offer $200 to express our sincere apologies for any inconvenience caused during the rectification process. If you accept this offer, we are prepared to promptly send a check within the week. We appreciate your understanding and continued trust in Allgeier Air.
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Contact Information
804 N English Station Rd
Louisville, KY 40223-4728
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.