4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rusty C
1 star04/23/2024
WOW, It looks like this place might be a Racket that SOAKS anyone with allergies or asthma. I've been going there for only 5 weeks. On my first visit I asked questions because I was concerned about the cost. I Was told when tested that I would never have to pay more than $500. The allergy tests alone soaked up my first $3000 deductible which I had to pay. After only 5 weeks I have received a bill showing my insurance company paid $2780 for 5 small shot vials, $820 each and that I owed an additional $1,337.88 on top of what the insurance company paid! One might say "Did you call to speak with someone about this before leaving a BBB complaint"? I have made multiple attempts to speak with someone, NOBODY at the shot giving end can tell me ANYTHING about my bill. All attempts to get answers have from the alleged billing department failed. I've left messages and was promised a call back that never came. I will gladly update or remove this complaint if I ever get an answer from the elusive billing folks. Oh, and by looking at the other reviews I guess they dont respond to this either?Review from Josh H
1 star12/01/2023
Wow, be careful of this place! When my balance due suddenly jumped over $200 I called their Billing Department to find out why. Of course no one ever answers, and despite their message saying they'll return all messages within 48 hours, it took 3 voicemails over 2 weeks to finally get a response. And the response I got was that they had to order a new vial for me, for which I personally owe more than $200. Well that just means that I've wasted 7 months of shots and payments, because I cannot afford that. No one told me that they had a (massive) additional charge for simply ordering the serum - one would've thought that was part of what I was paying for when I paid for each individual shot.Review from Michelle S
1 star11/06/2022
My insurance was billed for services on 10/20, 10/21 and 10/21/2022. I was never there on those 3 days. That sounds you are sending fraudulent charges to insurance companies.Review from Teresa R
1 star05/31/2022
I called to request an appointment for my spouse. He is a veteran and has Tricare East, we pay the additional amount so that we do not need a referral. When I told the receptionist, scheduler that she hung up the phone, after I waited over 20 minutes. What a great way to treat our service veterans. I have been a patient there for numerous years and will most likely find another option.
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