ComplaintsforMulch Company of Kentucky, LLC
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Complaint Details
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Initial Complaint
05/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We used this company The Mulch Company Of Kentucky on Summit Drive back during the pandemic and everything was golden for our raised beds. We moved homes and started a new set of raised beds this year, ordered the exact same thing as last time and got the worse possible dirt. My husband questioned it when it was delivered (4/16/24), but they said no this is the compost/dirt mix you ordered. We gave it a couple of weeks and hardly nothing but the hardiest of plants are coming up. The soil even after all this rain is like a brick wall. Nothing but clay!!! I called the company and even went over there to give them a sample of what was delivered. I have heard nothing from no one there, everytime I call I get some song and dance about the owner isn't here, he only works weekends, I will have him call you. It's been a week... not a word. I do not recommend this company unless you like throwing time and money away!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.