Business ProfileforDave's Towing Service & Storage

They hit my car with someone else's car, leaving a good bit of damage on both cars. I have attached a picture of the car in contact with mine, and the damage that was left on mine. The person who moved the other car just wiped over it with his hand and walked away, saying nothing. I was in a hurry, as it was raining and I have to have my window down when I drive so I do not end up with CO2 poisoning due to my catalytic converter being gone (the exhaust leaks into the car when it is driving due to the missing catalytic converter), so I did not stop to bring it up. I took pictures of the damage when I got home. The fact that they damaged my car while it was in their possession is unacceptable. No, my car is not super nice or in great condition. But that does not make it okay for a company that specializes in towing and holding cars to so unprofessionally handle vehicles. When I called to find out how much it would be and see about picking it up, it was a Friday night, and dispite google listing it as 24 hours, I only was able to speak to an answering service. When I called on Monday to see about picking it up, I was told that dispite state ordnance requiring someone be available to release your car 24/7, and them having someone on the lot, I could only pick it up between 9 and 5 Mon-Fri. The Google listing says open 24/7, and the website itself states that they are open until 5:30. I was told by the rude woman on the phone that the website was incorrect, and basically that I was out of luck (and now more money). I know they like to reply to complaints telling people to park better. I know. That part is on me. They just do the towing. That does not give them an excuse to be rude, or to damage my car while it is in their possession.