ComplaintsforExpress Towing 24
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I called AAA when I was broke down and needing a tow. They reached out to a third party who could assist. When they called to verify information I asked if we had to stay and he said no I then asked how much it would be and he said that I had the basic AAA membership which only covered 3 miles and the rate after would be 5 per mile. According to ****** maps I'm 24 miles from home minus my 3 free miles leaves me paying for 21 miles for a total of 105. I agreed and went on my way when I arrived home I called to pay and the lady said my total was 160 which I refused to pay and in return they refuse to return my car. These people are criminals. They hook up to your car and make up what ever price they want and if you ever want to see your car again you must pay the ransom fee. I'm not even joking as crazy as it sounds they steal your car and then bully you into giving them more money. some how they made stealing cars a legal profession. I'm filing a civil suit this should be grand theft, extortion, or something
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.