ComplaintsforLazo Towing
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Complaint Details
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Initial Complaint
04/17/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On April 4, 2024, LAZO Towing arrived at our home to pick up a vehicle for donation, as arranged through a third party company and to benefit Louisville Public Media. The young gentleman hooking up the car to be dragged onto the flatbed lost control of the vehicle when the wench apparently failed. Our overhead garage door sustained significant damage as the car slammed into the door. It is irrevocably damaged. Estimates value a replacement at $2000-3000, a copy is attached. Lazo Towing absolutely refuses to provide insurance information to make this right. Only recently will they even answer the phone, aside from the young gentleman who caused the damage. We have now been offered $110 for "the repair".
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.