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          Additional Information

          Not BBB accredited

          502VILLE

          View full profile
          Location of This Business
          3058 Bardstown Rd Ste 1138, Louisville, KY 40205-3020
          Email this Business
          BBB File Opened:
          6/18/2024
          Years in Business:
          1
          Business Started:
          12/2/2022
          Business Started Locally:
          12/2/2022
          Business Incorporated:
          12/2/2022
          Type of Entity:
          Corporation
          Hours of Operation

          Primary

          M:
          Open 24 Hours
          T:
          Open 24 Hours
          W:
          Open 24 Hours
          Th:
          Open 24 Hours
          F:
          Open 24 Hours
          Sa:
          Open 24 Hours
          Su:
          Open 24 Hours
          Business Management
          • Mr. Marquist Graves, General Manager
          Contact Information

          Principal

          • Mr. Marquist Graves, General Manager

          Customer Contact

          • Mr. Marquist Graves, General Manager
          Additional Contact Information

          Email Addresses

          Serving Area

          United States

          • Louisville, KY
          Products and Services
          Website Design Services, Graphic Design
          Payment Methods

          • At 502VILLE, we strive to make the payment process as convenient and secure as possible for our clients. We accept the following payment methods:

            Credit/Debit Cards
            Visa
            MasterCard
            American Express
            Discover

            Online Payment Platforms

            PayPal: Use your PayPal account to make secure payments.
            Stripe: Secure online payments via Stripe.

            Bank Transfers

            Direct Bank Transfer: Transfer funds directly from your bank account. Please contact us for bank details.
            Other Payment Methods
            Checks: Make checks payable to 502VILLE. Please note that services will only commence once the check has been cleared.
            Cash: Accepted for in-person transactions only.

            Payment Terms

            Invoices: Invoices are issued upon project agreement and are due upon receipt unless otherwise specified.
            Payment Plans: For larger projects, we may offer payment plans. Please discuss with our team to arrange a suitable schedule.

            Security

            All online transactions are processed through secure payment gateways to ensure your information is protected. We do not store any payment information on our servers.

            For any questions or concerns regarding payment methods, please contact us

          Refund and Exchange Policy

          • Free Revisions: Each project includes up to two free revisions. These revisions must be requested within 14 days of the initial delivery.

            Additional Revisions: Any additional revisions beyond the included two will be subject to an additional fee, which will be discussed and agreed upon prior to commencement.

            Digital Orders
            No Refunds or Exchanges: Due to the nature of digital products and services, 502VILLE typically does not offer refunds or exchanges once an order has been completed and delivered.

            Case-by-Case Basis: We understand that unique circumstances may arise. In such cases, we will review requests for refunds or exchanges on a case-by-case basis. Our goal is to ensure customer satisfaction while protecting the integrity and sustainability of our business.

            Process for Refunds or Exchanges

            Request Submission: To submit a request for a refund or exchange, please contact our customer service team at [email protected] within 14 days of the initial delivery.

            Review: Your request will be reviewed by our management team. Please provide detailed information regarding your request, including specific reasons and any supporting documentation.

            Decision: You will receive a response within 7 business days. If a refund or exchange is approved, we will provide instructions on the next steps.

            Exceptions

            Project Cancellation: If a project is canceled by the client before completion, 502VILLE reserves the right to retain a portion of the payment to cover work already completed and resources allocated.

            Non-Delivery: In the rare event that a project is not delivered as agreed upon, 502VILLE will work with the client to resolve the issue, which may include a full or partial refund, or redoing the project.

            502VILLE is committed to delivering high-quality products and services. We appreciate your understanding and cooperation in adhering to this policy.

          Business Categories
          Web Design

          Contact Information

          3058 Bardstown Rd Ste 1138

          Louisville, KY 40205-3020

          Visit Website
          Email this Business
          (502) 443-7957

          Business hours

          Open 24 Hours
          Business Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours

          Accreditation

          This business is not BBB Accredited

          Years in Business: 1

          BBB Rating

          A

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.