Customer ReviewsforMichael's of Louisville Custom Blinds and Draperies

I am extremely happy with the installation & quality of the new blinds I ordered from Michael's of Louisville. It was surprising that Mike, himself, made an appointment to visit my home and measure my windows at a time that worked with MY schedule. He took time to measure each window, explaining to me that windows are often a different size, like 1/8" maybe, which can make a big difference, especially when they are hung inside the window as I wanted. I enjoyed talking with Mike and felt he was offering a product that he was personally overseeing and made in the USA as much as possible. His prices were very competitive, and my blinds were available a couple of weeks earlier than expected. Scott came out to install them, and he was also very personable. He obviously was an old hand at installing blinds, as I was amazed at how quickly he had everything done. The color of the blinds was exactly what I wanted, and provided the exact amount of sun blocking that I had asked. Scott even hauled off the old blinds for us. If I ever need blinds, you can be sure that I will call Michael's first. I highly recommend this business to anyone considering new window treatments!

This business is well past its prime. I have had several jobs done by them in the past and they did a great job. Recently, I made an appointment with them. The owner called the evening before and complained to me about the job and how many people it would take, etc. He blamed it on me because I hadn’t called him. When I pointed out to him that we had discussed the job in detail and he had given me a price, he blamed his office staff. He then got rude and told me how this was like planning an operation and he had to plan it! He also stated that he didn’t have much time for this because he was having eye surgery the next day. When I pointed out that I had taken a day off from work to have this work done, he got even more rude and said that I should hang up if I didn’t want to do it his way. **** ******** ** **** *** ***** *** *** ***** ** ***** ** *******