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Find a Location

Bud's RV World has 1 locations, listed below.

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    Business ProfileforBud's RV World

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1200 McCoy Ave, Madisonville, KY 42431-2783
    BBB File Opened:
    3/13/2017
    Years in Business:
    12
    Business Started:
    2/1/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jones Power Sports LLC
    Business Management
    • Ms. Paulette West, Office Manager
    • Mike Jones
    • Mr. Layne Smith, Business Manager
    Contact Information

    Principal

    • Ms. Paulette West, Office Manager
    • Mike Jones

    Customer Contact

    • Mr. Layne Smith, Business Manager
    Additional Contact Information

    Fax Numbers

    • (270) 821-4004
      Primary Fax

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/20/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Sales Manager ***** **** showed me a **** ****** ***** **** 180 travel trailer on 3.14.2022. After I expressed my concern about what I had researched my vehicle was able to tow he said I was wrong and referenced a sticker on the jeep saying I could tow 4000lbs. Reassuring me several times and said let's just run your credit. I agreed to a $200 credit check fee later applied to down payment if approved and agreed to sale. About 2 hours ***** called and said I was approved. I said I wanted talk to someone who knew for sure I could tow the trailer before I agreed to the sale. I said I would come in the next day. On 3.15.2022 I checked my account and saw a withdraw for $2000. I did not authorize that. I called and told ***** about it he admitted to it and said to come sign the papers. I also saw a $200 withdraw that I didn't recognize. When I spoke with the Finance Manager ***** ***** about the weight he looked on ****** and got the same info I did. ***** came in and told him he had already talked to *** ******* the shop manager and said it was fine. They charged me $1000 for a tow package. It took 2 weeks for them to schedule my service for that.. Then according to *** *******, ***** **** took the air brake control assembly off the work order. Later he did put the assembly on my jeep but he tried to charge me and additional $500. When I picked up my jeep from the first service, the shop manager *** ******* said I really needed an additional tow assist feature and it was another 2000. When I hooked the trailer to the jeep it was clear it was overloaded but again I was told it was fine. The jeep is not made for this and I told ***** I can't use it and he said he couldn't help me and I had to sell it myself. I asked for a trade and he said he would try but I haven't seen anything from him. I've spoke with 3 other dealers about this and they all said I was scammed and said I needed to take it back to them. Also he was inappropriate with his conversation/contact
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Blake W.

    1 star

    01/22/2022

    Worked here for almost a year and this is the junkiest most half assed business Iv ever personally seen. They don’t fix things right, they don’t care about customers, only your money. They’re only nice to your face and trash talk you as soon as you walk out the door. They treat employees terrible and can’t keep help due to poor management and being cussed out when things don’t go “perfect”. Highly not recommended. Wish zero stars was an option.

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