Business ProfileforBuilt Wright Homes & Roofing, Inc.

Working with Built Wright Homes has been the worst experience of my life. In 2022 we signed a contract with *** from Built Wright to have our roof and siding replaced after the hail storm. We have been patiently waiting ALMOST 2 YEARS to have our siding replaced. We have called *** and the Built Wright team many times and are constantly promised solutions and to be contacted in a timely manner but that never happens. We have tried to be reasonable with our expectation of time line because we understood that a lot of people had hail damage to their homes as well, but waiting 2 years to still not even have an ETA and to have not actually received a return call from *** in 4 months despite attempts to reach out has been ridiculously unprofessional. All we want is our siding to be replaced in a professional manner so we can move on from this nightmare. Worst of all has been getting the run around whenever we try to get information. *** always seems to be with a client or can’t find our contract or is out sick or is driving or something else that causes him to not be able to call us back/answer our call/get us any information on ETA. Would love to have a resolution that ends with us getting the siding installed that we were promised.