Business ProfileforDay Bros. RV

August 2023 I clearly communicated multiple times during the purchasing process that the piece of land the camper would sit on was on a slight slope. We asked what was involved in the delivery of said camper and we’re told that the technicians would set the camper level and hook up the water, electric ect that was available. On the day of delivery the techs arrived with the camper and proceeded to pull it into the area where it would sit. There were 2 techs making the delivery who were supposed to be professionals. They proceeded to back the rear of the camper into the slight slope at the end of where the camper was to sit. In the process of backing it into the dirt a pipe came off the underside and when asked one of the technicians said “a little glue will fix it”. The techs then left the camper there in the dirt so the extent of the damage could not be seen. They did not level the camper because of the slight slope it sat on. When my husband contacted the dealership about this he was repeatedly told that they did not offer that service. So we were told lies to sell us a high end camper they had no intention of “setting up”. We proceeded over the next week to try leveling out the camper ourselves as we do not have the money to pay someone to come and do it. In this process we had to pull the camper forward to dig up a 10x8 area to pour a pad of concrete for the camper to sit in. When it was pulled forward we discovered the extent of the damage to the back end. Not only was the pipe pulled off but the frame underneath was physically bent. My husband called the dealership back about the damage and was told he was the reason for the damage because he “guided” the technician to back it up and quote they had witnesses. My husband did not guide anybody but was simply standing outside as the technicians were supposed to be setting up the camper. The dealership does not want to repair the damage their employees caused or deal with us in any way now.