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Find a Location

Major Brands Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Major Brands Inc.

      287 Wilmont Dr Mount Sterling, KY 40353-9503

    • Major Brands Inc.

      125 Toms Dr Morehead, KY 40351-8413

    Business ProfileforMajor Brands Inc.

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Major Brands Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Major Brands Inc.

        287 Wilmont Dr Mount Sterling, KY 40353-9503

      • Major Brands Inc.

        125 Toms Dr Morehead, KY 40351-8413

      Location of This Business
      287 Wilmont Dr, Mount Sterling, KY 40353-9503
      BBB File Opened:
      3/8/2005
      Years in Business:
      43
      Business Started:
      3/1/1981
      Business Incorporated:
      3/13/1981
      Type of Entity:
      Corporation
      Alternate Business Name
      • Major Brands, Tires and Automotive SAervice
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Mike May, President
      • Mr. Gary Martin, Vice President
      • Ms. Lisa Gross, Office Manager
      Contact Information

      Principal

      • Mr. Mike May, President

      Customer Contact

      • Mr. Mike May, President
      • Mr. Glen Sorrell, Secretary
      • Mr. Gary Martin, Vice President
      • Ms. Lisa Gross, Office Manager
      Additional Contact Information

      Fax Numbers

      • (859) 498-7963
        Primary Fax
      • (606) 784-4649
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/29/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      In October of 2021 we purchased a used motor home knowing it would need some brake work done. We called Major Brands. They said sure bring it to us. They said they completed the work. We'll come to find out the work was not done correctly. The clips were left out and now 6-7 months later we are having to replace the rotors and brakes. We paid this place $900!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley H

      1 star

      10/04/2022

      Broke down in Kentucky, it was my transmission and it was under warranty. Major brands said it would be no problem to fix it, we have a mechanic that went to school for Chrysler. So I rented a u-haul to pull my trailer back to Missouri. I contacted the warranty group about my transmission and got a new one sent to major brands. When I drove back to Kentucky to get my truck it was making a god awful noise and was assured the sound would go away. Well when I got back to Missouri to my regular shop we dropped the transmission and saw the spacers for the flywheel we’re on the wrong side. It totally ruined my flywheel and the adapter plate on the back of the transmission. So I had to purchase a new adapter plate and flywheel which was $700. I contacted glen the owner of major brands about rectifying the situation and he apparently didn’t let me finish a sentence and said he would whoop ** *** if I was ever in morehead, ky. I do not recommend this shop to even change a tire!

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