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ComplaintsforCEV Murray
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Complaint Details
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Initial Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Issues we have experienced while living in this apartment include: -apartment was filthy when we moved in -no hot water for a week/had to find other places to shower -have not had a working furnace/heat for weeks while temperatures were in single digits outside -thermostat was in the 50s while it was set on 75 -one resident has asthma and was struggling to breathe because the apartment was so cold -two other residents got sick because they were so cold in the apartment -the apartment complex did not salt the park and they were completely iced over so we could not leave -dryer has not worked properly for months and we have had a work order in for 4 months -reeks of smoke -kitchen floors where black with dirt -there were nails left in the carpet that we have stepped on -hole in closet door, missing track -broken light fixtures and missing light bulbs -missing bathroom vent cover -kitchen door racks broken and missing -water damage on the ceiling in the closet -we have called numerous times for them to fix issues and maintenance does not come -front desk worker does not do anything and gives attitude when you try to explain issues to her
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.