Business ProfileforMattress Gallery

On May 30, 2024, I attempted to purchase one full size mattress and one twin size mattress at Mattress Gallery in Murray. Kentucky. 1. The twin mattress price was first quoted at $299. The price was changed to $399 at the register. 2. The full mattress was unpacked and dragged across the floor on its edge and placed on a display stand. This was the last and only mattress they had of that style. I will not accept a dirty mattress. 3. A 10% Veteran discount was promised however the receipt did not show a discount. 4. Price adjustments were promised however the receipt did not reflect any adjustments. 5. Delivery cost was quoted at $25.00 by one salesman and $20.00 by another salesman, but the cost was $21.29. with no explanation. On May 31, 2024, at 10 a.m., I returned to Mattress Gallery to cancel the transaction. The salesman refused my request so I asked to see the owner/manager. The owner/manager was not in the store. I requested the owner/manager to call me. The Salesman said he would be in store at 1 p.m., but he was not. The owner/manager avoided me until June 1, 2024, when he called me that evening. 1. The owner/manager threatened that if I came to the store they would call the police. 2. I am fearful of going near the store or calling the store on the phone. 3. The owner/manager said he would work out the problem on June 3, 2024. I have not been contacted by the owner/manager during the last 14 days. 4. Due to hostilities exhibited by the owner/manager of Mattress Gallery I will not accept any mattress related products from Mattress Gallery and affiliates for fear of such items being sabotaged.