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ComplaintsforTranscendence Kennel
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Complaint Details
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Initial Complaint
08/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On 7/23/22 I bought a Belgian Malinois (dog) from Transcendence Kennels. Owner ****** ******* At the time **** ****** told me that it would take 3 months to get my papers for our dog. It has been over a year now and I still have no papers. I took her word for it, but I still do not have them. Bought this female for breeding, but without papers I cannot breed her as without papers, her pups would be worthless. She lied to me and now tells me she is not responsible.Business response
09/07/2023
The puppy that was sold was from a litter I whelped out for other breeder **** ******* I have given **** the name and phone number for *** ****** numerous times to be able to get his documentation for his dog. I DO NOT own the puppies parents I simply provided the service of whelping out the mother for the breeder. **** knew ALL those details before purchasing the puppy from that litter. I forwarded the information I had heard from **** about the timeframe of the papers since I was supposed to get two sets for the puppies I bought. Since I DO NOT OWN the parents I CAN NOT register the puppy at all. I have no rights to the parents I have called AKC and the mothers papers were in progress last I checked 2/31/23. I have two of the puppies myself so I would really like my AKC papers. I have a relationship with the sire owner and he was helpful to get the BRN (foreign registry) for my two puppies which I OFFERED to ****. He maybe doesn't understand BRN but I can not get AKC for his puppy since I am NOT the owner of EITHER of the parents. So Legally I can't do anything other than call and email **** ****** in Texas for updates on the papers. I have never had any issues with puppy papers and am in good standing with the AKC as a breeder. This is not my litter and not my dogs for the ability to register. I simply have no legal ability to get papers and it has to be done with **** and the AKC. I didn't even accept a finders fee for selling the puppy for **** I forwarded the check to him in Texas. So I didn't even accept any payment personally on this dog all the money went to **** ****** in Texas. If he wants a refund of any kind he will have to go to the breeder **** ****** and ask him for settlement as I am not able to give him papers and never was paid for this puppy I was just trying to be nice and broker the pup for the breeder.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.