Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

McKenzie Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMcKenzie Construction

    Construction

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    101 Ridgeway, Newport, KY 41071
    BBB File Opened:
    5/14/2021
    Years in Business:
    19
    Business Started:
    7/8/2005
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mrs. Dave McKenzie, owner
    Contact Information

    Principal

    • Mrs. Dave McKenzie, owner

    Customer Contact

    • Mrs. Dave McKenzie, owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Dave McKenzie is a fraud, a scammer, and a liar. Basically, he completely scammed us and left with all of our money we'd given him. in total, we gave him3,130 out of the 4,265 and he didn't even finish half of the job that he claimed he did. He finished 1 bedroom, kitchen ( no flooring under our fridge or stove ), and small laundry room. He didn't finish the shower in the master bedroom. He didn't even start on the living room, hallways, 2 other bedrooms, and install our tub in the other bathroom. He claimed he was "well over halfway" done with the house at this point and we needed to pay him. We paid him for the second installment and multiple other random payments that he kept adding into the bill that was not stated in our contract. After each time of being paid he refused to come back multiple days in a row and one point didn't show up for over 8 days straight. He had the audacity to complain about not being able to get into our house besides when me and my pregnant fiancée gets home from work, he constantly kept requesting that we allow him in our house alone while we weren't home and at one point told us to just keep a door or window unlocked. He was more than aware of the times he'd be allowed in the house well before the contract was signed. He blamed us for everything, even though we were lenient and forgiving. He made every excuse in the book not to come and finish the job. He would fight with us and say we were aggressive and used it as and excuse not to come out- we were never aggressive he was the one who threatened and harassed us. He left tools outside of our home, made a police report because they "supposedly" came up stolen, told my fiancée, my father in law and the police officer that he 100% doesn't believe that we had anything to do with it, then the very next day started harassing us and that's when we fired him. This guy is a thief, a liar, child abuser because he forced his 11 year old daughter to work for him on many jobs yelling and treating her like s**t. I'd warn anyone you know friends and family to stay away from him

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise R

    1 star

    08/21/2023

    David M******* came out and looked at things we decided to move forward with the project. I asked for 3 references. I called all 3 and got good reviews and that is when we officially decided to hire M******* Construction. We met at *********** on September the 17th to sign a contract and put down $3,114 cash. We set a date and wanted it to be finished before mid Oct. I was asked to call ****** to come and drop off a dumpster for the tear down process. It was then that I found out that the total was for labor only. I had no idea the contract price was labor only. We asked several times for a breakdown in price and he just kept saying the price of wood changes all of the time. I understand that but we asked for an estimate to see how much more money we would have to come up with. It has been a year now, and nothing has been done. We still do not have a list of what will be needed to build this deck. We did ask for our money back and he refused to give it back because we signed a contract. He said he would hold the deposit until we got the rest of the money together. We still don’t know how much more it will cost because he has never given us a breakdown of cost and at this point I do not trust him to come to my house and do anything after the bad reviews were made. Every time I think about this it makes me sick to my stomach that this man could take our money and not blink an eye. After I went over this in my mind there were so many red flags. When we met to sign a contract he suggested we meet in the parking garage at the ****** in Cincinnati to exchange the down payment. He doesn’t have an office. He wouldn’t come to my house, so I suggested we meet at ************* Yes, I called 3 references but who would’ve given me a bad reference to call. The contract states “Customer pays for all material & any extras needed.” I read that as the materials were included with the quote and we would have to pay for anything extra needed.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.