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            Business ProfileLambert Monument Company

            Monuments

            Contact Information

            911 E Tom T Hall Blvd

            Olive Hill, KY 41164-8121

            Email this Business
            (606) 286-5970

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            911 E Tom T Hall Blvd, Olive Hill, KY 41164-8121
            Email this Business
            BBB File Opened:
            5/12/2006
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Management
            • Mr. M Lambert, Owner
            Contact Information

            Principal

            • Mr. M Lambert, Owner

            Customer Contact

            • Mr. M Lambert, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/13/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Purchased a head stone approximately 1 year ago. Paid it in full. The company was told to call before they came to set the stone. I had purchased another stone from them before. This stone was to be set beside the one they had set previously. The employees that set the first stone had quit and they have family members now helping to set the stones. In November of 2021 they attempted to set this stone. They called no one to meet them. They went up in the wrong place to access the grave site. It was a very steep bank that was muddy. They tore up ground and left without calling anyone. Someone was there when they set the first stone and showed them how to go. The ones that came to set the other stone had not been there. Now they are telling me that I need to come pick up the stone. Both of the owners are elderly with declining mental status. They were told to call before attempting to set the stone again. They are impossible to deal with. We just want the stone set. It has been over a year. We have been very understanding but it is get to be too much. They are verbally abusive. Keep hanging up when I call.
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            Customer Reviews

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            BBB serving Greater Kentucky and South Central Indiana

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