ComplaintsforTruPro Fence and Deck Professionals
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Tru Pro Fence left without completing the installation. They damaged multiple sections of the new fencing we purchased, they did not install all materials purchased to do the job correctly. They did not install locks, hinges etc correctly. They did not remove inupwards of 15 posts left in the ground and were unable to landscape around our fence that was in the description of what would be done. Once leaving after not completing the job, we were never able to contact them again. We want a refund of their work, replacement of all fence damaged, post that were cut off but not removed, removed. Tha k you so much for your help
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.