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Find a Location

Best Choice Roofing has 1 locations, listed below.

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    Business ProfileforBest Choice Roofing

    Roofing Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2850 Lone Oak Rd Ste 1, Paducah, KY 42003
    BBB File Opened:
    8/30/2023
    Business Management
    • Ms. Suzanne Taylor, Administrator
    Contact Information

    Customer Contact

    • Ms. Suzanne Taylor, Administrator

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Bid a roof job at my house, accepted the amount. While doing the job they found bad lumber?? And replaced it without consulting me (1700$) then I paid out of pocket for lumber with no invoice, no paperwork or pictures of proof of lumber. Then final payment was made at 1020pm on a parking lot car hood to settle the debt that they never billed me for.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Julie K

    5 stars

    08/06/2024

    We had a great experience with Best Choice Roofing. It started with Marshall approaching us about needing a new roof due to wind damage. He helped us file a claim with insurance, which I have never done before. He walked us through all the steps and made it very easy to understand. We had to wait a little bit to get the new roof but luckily we weren't in any hurry. Erica in the office called me several times to see if I had any questions and James the roofing manager stayed in contact with us once he had a date that they would be out here. When the roofers did come out they finished in 1 day. They cleaned up their mess and the roof looks amazing. When it was all said and done Colton F***** came out and made sure we were happy with our results which we are! I was skeptical about using this company as I've never heard of them before but they are legit and did a great job. Would definitely recommend!

    Best Choice Roofing Response

    08/07/2024

    Thank you so much!!!

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