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Find a Location

Dan Cummins Chevrolet-Buick, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDan Cummins Chevrolet-Buick, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/2011

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    According to the company they offer new Chevrolets and Buicks, pre-Owned vehicles, and automobile service.

    Business Details

    Location of This Business
    1020 Martin Luther King Jr Blvd, Paris, KY 40361-2210
    BBB File Opened:
    3/8/2005
    Years in Business:
    67
    Business Started:
    12/1/1956
    Business Incorporated:
    2/18/1957
    Accredited Since:
    2/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 186811009 for this business, issued by Lexington: KY Motor Vehicle Commission

    These agencies may include:

    Lexington: KY Motor Vehicle Commission

    105 Sea Hero Road, Suite #1

    Frankfort KY 40601

    (502) 573-1000

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    8:30 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Joshua Cummins, Owner-President
    Contact Information

    Principal

    • Mr. Joshua Cummins, Owner-President

    Customer Contact

    • Mr. Joshua Cummins, Owner-President
    • Mr. Dan Cummins, Owner
    • Ms. Jessica Coleman, Operations Manager
    • Mr. Dusty Cummins, Owner-Vice President
    • Mr. Glenn Lundy, General Manager
    • Mr. Jeremy London, Director of Finance
    Additional Contact Information

    Fax Numbers

    • (859) 987-0012
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On May 15, 2024 my wife and I purchased a 2021 GMC Yukon XL from Dan Cummins in Paris, Kentucky in which we also purchased extended warranty. 11 days after purchasing the car breaks down in 90 degree weather with my wife and 7 year old and 6 month old sons in the vehicle. The check engine light is on throwing a bunch of codes, won't hardly go, and is low on oil. Keep in mind they told us the oil was just changed. We call the dealership and they say we can't file a claim for 30 days and even then we would still have to pay almost $300 dollars for them to diagnose it. So we spend 60 grand on a vehicle that we also have to pay another $300 to see why its burning oil. We go ahead add two quarts oil and all seems well after that. Approximately two weeks later low oil light on again we add two more quarts of oil so FOUR quarts of oil in two weeks and there is no leaks whatsoever. Per the dealership there is no oil leaking under or around the motor but the exhaust pipe is BLACK from burning oil and also the bottom side of my car. It is also smoking when you first start driving it. We parked the vehicle on a Tuesday and called a dealership closer to us since we drove 4 hours away to get the Yukon. We took the vehicle in that following Monday and dealership gets in touch with the warranty company and they have to do an oil consumption test, however we was told if there is any "sludge" or "corrosion" they won't cover the cost to fix. If there is sludge or corrosion, how were we supposed to know this? We understand we bought as is but a 2021 vehicle should not be having these issues and us still on temporary tags. That is ridiculous. AND to beat it all we just got our registration plates in the mail and the registration is listed under the vehicle we traded in with the mileage and price of the new vehicle so we cannot even put them on the Yukon because of mismatched plates. Which is illegal and could cause the person driving it to get arrested and loose their license.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daryl B

    1 star

    07/05/2024

    I will never use Dan Cummins again , none of their branches , NOR will I recommend them to anyone I know . They are the typical SLIMY car dealership pit to screw over the general public and when you call them to talk to someone in charge or to get a answer for something GOOD LUCK, you will get the typical run around . They patch you through to about 5-6 receptionist …. THEY JUST CANT SEEM TO GET YOU A MANAGER OR SOMEONE IN CHARGE . I LEASED A 2021 Silverado in 21’ from them . I laid down $9000 on this lease . I was already looking good from the start . It was a 3 year lease . A year out from the leases maturity. They were calling me several times a week and leaving messages. They were practically begging me to bring the truck in and trade it in early . They kept mentioning how I had Equity built up in the vehicle. When I do take the truck in to get it looked at and to do a trade . It turned out I owed them money . And they kept changing the figures on me , and switching the papers out in front of me . My girlfriend which is a district manager at her place of employment was even getting confused and couldn’t keep up….. their strategy is to confuse the hell out of you . They gave me 3 different figures on how much I owed them . It was $300, then $3300 then it went to $4400 . I eventually said I just want to give the truck back I will walk away . They said you owe us money . …. Remember folks I laid down $9,000 at the signing of this in 2021 . But somehow I owe them $4400 now ??. They said you can get out of owing us money if you buy a car from our lot . I did look at some Toyota products. I found a 4 runner that I liked & decided to get it . When I signed for it and went to get the keys .They was only 1 key fob , no keys and no key to the glove box . NICE HOW YPU FIND THIS OUT AFTER YPU DONE SIGNED THE DOCUMENTS IN THE FINANCE DEPARTMENT.After this purchase. I will go out of my way to detour anyone I know from using this place . They are crooks and will trap you .

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