Business ProfileforPikeville Medical Center

About 2.weeks ago I woke up in the middle of night with severe pain on my left side,vomiting. Brian started with me to PMC ER and had to call an ambulance to meet us in route.PMC diagnosed me with a kidney stone with a size of 6/7 mm.Gave me tordol and flomax and said I should pass it on my own follow up with urologist in 3 days. So I called urologist they told me they didn’t have any openings keep my follow up which is in April.if needed go back to ER.on Wednesday pain hit so hard I couldn’t even pee.waited for bout hour and had Brian take me to PMC ER.Took them a hour to triage me and sit me back in the lobby.At this point I can’t pee, I’m in so much painSo after 3 hours I left.Needless to say Brian had to call an ambulance again. They take me back to PMC and the triage nurse Dakota was a pure smart mouth.He said you were here and left your going back out to the lobby. The paramedic told him I just had some painmed his exact words “ I don’t care she can sit in a wheelchair” he then ripped the heplock ( IV) out of my arm and the paramedics said I just put that in and his words “ and I just took it out”. I said you do t understand I can’t even pee he said NOT MY PROBLEM.So I left again in misery. So Brian took me straight to Hazard ER and within 10 min I was triaged and even tho they didn’t have any beds they put me in a room and started an IV to give me meds for vomiting and pain.Within 5 min the dr came checked me ordered test and said I had a kidney stone 6 mm that was obstructed so the next morning I had surgery to remove that stoneandplaced a stent to let infection flow out. The next day I had to have another surgery to break up a 4 mm stone in my kidney. I will NEVER return to PMC. If they had taken care of the stone when I first went instead of sending me home with it I wouldn’t had to suffer and go thru 2 surgeries.I think PMC needs to do something to improve their ER wait and do something about employees ( Dakota) that are very rude and uncompassionate