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Find a Location

Healthy Smiles has 1 locations, listed below.

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    Business ProfileforHealthy Smiles

    Dental

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    83 Oak Ridge Ct, Prestonsburg, KY 41653-8595
    BBB File Opened:
    6/13/2022
    Years in Business:
    13
    Business Started:
    9/10/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Misty Clark, Owner
    Contact Information

    Principal

    • Ms. Misty Clark, Owner

    Customer Contact

    • Ms. Misty Clark, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Last year Healthy Smiles Dentistry repaired several cavities I had. I went for my scheduled 6 month cleaning and I left the business thinking everything was okay with no payment required. When I returned for the next appointment to have the work I was told needed to be done, I was informed that I owed them over $200.00 for the work that was done at my last visit. I told the receptionist that my insurance covers fillings at 100% and there must be a mistake. I was not told beforehand that I would have to pay for this work out of pocket before it was done. The receptionist explained to me that my insurance would not pay again to have the fillings repaired for 3 years, leaving me with approximately 2 years before insurance will pay again for this service. This made me aware they were repairing their work and could not bill my insurance again. I am asking for your assistance in this matter. I was not told they were repairing their work and that I would have to pay out of pocket for the repairs. I would have declined the work. I also declined the work I went in to have done the day I was told about the expense they would charge me. I can contact my insurance to get the information I may need regarding this situation. Thank you.
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    Customer Reviews

    0 Customer Reviews

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