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Find a Location

Diamond Ammunition Store has 1 locations, listed below.

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    Business ProfileforDiamond Ammunition Store

    Ammunition

    Current Alerts For This Business

    Alert:
    Based on a BBB investigation, this company is not located at the address listed on the website. The business at that address does not sell ammunition online and is not affiliated in any way with Diamond Ammunition. BBB advises caution when using this business

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Richmond, KY 40475-2011
    BBB File Opened:
    5/4/2021
    Alternate Business Name
    • Diamond Ammo
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    I placed an order for 303 British ammunition in March of 2023. They wanted the $708 sent to them via Zelle from my JP Morgan Chase account. After I made payment to ******* ********** at ************, I waited a month without receiving my order and then called the phone number listed on the Diamond Ammunition website to check on the status of my order. After several failed attempts I finally made contact with a gentleman with a heavy foreign accent that agreed to check on my order and call me back. I have never gotten any return phone calls and I have tried numerous times to contact them. I tried calling the phone number that I sent the money to via Zelle. The guy that answered that call said he had no idea what I was talking about and he did not sound like the fellow I talked to at Diamond Ammunition when I made my first call. After all further attempts to contact them failed I decided to post a negative review through the Sitejabber website in early August of 2023. Following my negative review in early August regarding my March order of 303 British ammunition for $708, I received an email from Diamond Ammunition apologizing for taking my money but not delivering the ammunition. They indicated that it was a shipping problem and would try to resolve it. I asked them for the shipper's name and a tracking number for the shipment but they never responded to my request. I asked them to refund me the $708 but again, no response. It has now been well over a month since they promised to resolve my complaint and I still have heard nothing more from them. It appears to me that their recent August response to my negative Sitejabber review is nothing more than an additional stalling technique in hopes that I will give up and go away without out my ammo or my money. Be very careful ordering from Diamond Ammunition

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan Marie Leadingham B

    5 stars

    05/30/2024

    After reading all the reviews here I was super scared, then I texted them that I won't be buying, and they are scam, but a guy insisted that they are real and someone is using the name of their business to scam people, I gave them a try because their price was good also they send me a prove that they have it in stock, 5 days after which is today I received my order, and I would recommend them. Thanks

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