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ComplaintsforP-Rod Trucking, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was charged 200.00 for a 15 mile tow service. Then I never received a receipt for my payment...which is on camera. I also waited over an hour to be towed after being told 20 minutes and no communication while waiting. I was taken advantage of.Business response
05/16/2022
Business Response /* (1000, 5, 2022/04/20) */ Contact Name and Title: ****** *******, Owner Contact Phone: XXXXXXXXXX Contact Email: ********@gmail.com The lady who made this complaint has come to my shop and she did get a partial refund for miscommunication with the driver. The location she gave us was not accurate as to why her wait time was longer than we originally thought. To my knowledge after her coming to my shop and getting a partial refund this matter has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.