ComplaintsforUSIC (United States Infrastructure Corporation)
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Be ALERTED!! We found a broken window yesterday. September 6,23 on the back side of our house in our fenced in and gated back yard AFTER "USIC Protecting Infrastructure" company had been looking around our house and property for nearly an hour! Our daughter-in-law said they knocked on the front door then later on the back door which is in the fenced and gated yard. She didn't answer as it startled her. We have a security camera and could see the truck and the man walking all over our yards and the around our large garage building. He never left any identifying card on the doors nor did we have a clue why this strange company that we've never heard of was casing our property. So when we inspected our surroundings when we got home, we found the broken window in our newly added cabin room! It is located close to our back entrance. After we made some unfriendly phone calls, we found that they were looking for a water line leak that was not even remotely close to us! ***** ******** We are ***** *******! Then we were told they were looking for a gas line! Regardless they weren't the gas company nor the water company. They should NOT HAVE been in our fenced and gated back yard! I water my plants nightly and walk right by all those windows and they were NOT broken the day before! ***** hadn't mowed so no rocks hit it and the dogs can't jump that high! So, we have absolutely no other explanation for this broken window except for this person who by all real purposes, was trespassing! Of course,when we had that conversation, his supervisor said he didn't break it. Tell me why was he here for 50+ minutes too!! I just feel like he was casing our home and property to later rob us! We haven't decided whether file a police report or not as of yet. I can certainly say, we are peeed about the window and trespassing! He parked by our large garage instead of parking outside in our driveway by the house garage! He parked past the house to park by the large garage building.
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Customer Complaints Summary
36 total complaints in the last 3 years.
24 complaints closed in the last 12 months.