ComplaintsforRED RIVER OUTPOST
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Complaint Details
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Initial Complaint
07/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company has listed my mobile phone number and a name of a person called ******* ******** I keep getting several calls a day inquiring about a camp etc. I live in Maryland but this business/camp is in Kentucky. I've tried to reach out to the business but was not able to get through. These calls are disrupting my own personal buisness.Business response
07/10/2024
We do apologize for the inconvenience caused by our mistake. It was an honest mistake as the individual’s number was very similar to one of our staff’s number. It was a difference of a single digit being misplaced. We immediately rectified the mistake on our webpage however the number was also printed incorrectly on a flyer. The event which was our campmeeting has now passed so there should not be anymore calls and we have ensured to update all our webpages, files and paperwork to reflect the correct number. We will ensure to not allow this to happen again.Customer response
07/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.