![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforHuber's Woodcraft
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/13/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased a rent to own shed from them on 4/22/22 The shed I purchased is under warranty so they have to come fix any issues with it. Well I just found out about 2 months ago that when they installed it it was set wrong. So the floors have come detached from the walls and the doors no longer closed or lock. I contacted the company and spoke to someone named ******. He insured me that they would have a new shed out soon but since then I have not been able to contact nobody. They have blocked my phone calls and have not returned any of my voicemails and I still continue to pay for the shed that is damaged and not usable. I also would like to be reimbursed for the storage unit I had to pay for because of the damage shed in the doors did not close so I've been paying for a storage unit to store my items for the last 2 months.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.