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ComplaintsforCurtis Home Inspections
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Complaint Details
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Initial Complaint
05/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Professionalism, Quality, Value ^^^PLEASE READ before hiring this business for your home inspection needs. My husband and I hired this company to do a home inspection. We were looking for a good reputable company since we were purchasing an older home and our offer was contingent upon inspection. The first night we stay in our home, we heard a critter in the attic. Day 2 I called a pest control company to come investigate. The gentleman came down from our attic and immediately ask if we had inspection and raised his eyebrow when I replied yes. The attached is a picture of the mass of garbage that was in our attic. I made a call to ****** to discuss and ask for the video clips of our inspection that is advertised on the company website and to make this short I never received the clip because they didn't deem it necessary as said by ****** wife *****. Being the child of a business owner in the same industry I was taught it is not about the mistake but how you handle the mistake. ****** did not handle the 8k mistake made. Had we had been aware of the attic our offer would have change or requested the fix. BEWARE of this company
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.